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Thursday, October 06, 2005

No playa and my name is Chris…

My mp3 playa is no more.

I could go for the bigger GB but then I had to think reasonably.

Asking myself all those responsible questions we always ask ourselves AFTER the fact.

How often will I use this?

Is it worth the money?

So my answers were: not often.

I can’t use it in the car, no need to in the apartment.

And as far as work in concerned, I’m not the type to listen to music while working.

And if I did have a need I have up to 4 gb on my office server.

Thanks to the coworkers who dumped the music collection onto the server.

Maybe if I were a traveler sitting in airports, riding trains…

And as far as the money…I’ve other things to spend it on.

Like my new laptop & my student loans.

I enjoyed the concept and perhaps when I have money to blow and time I will reconsider.

So I returned the mp3 to Circuit City.

In which I thought I had the receipt but no problem they can pull it up with my phone number.

And the customer service (kid) asked “Ok sir you live in Carrolton and your name is Chris Israelson?”

Ummmm.. NO!

Well your number shows up with this information.

Well I’m not Chris.

Do you remember which credit card you put it on? We can pull it up from there.

Hmmm….thumbing through my collection. Bingo.

Hand it to the guy.

Okay sir your credit card purchase is still showing up under the name Chris Israelson.

Do I look like I would have the name Chris Israelson?

C’mon!

Anyways…

They proceeded to get another person involved.

And then another, being the one that checked me out initially.

I said “hey remember me; you helped me with the mp3 playa?”

She looked at me like I was from mars.

I guess if I were a scared teen thinking I did something wrong I would play dumb.

Obviously my concern here was the fact that my credit card was under someone else name in their system.

I mean could this Chris guy go on a shopping binge with my card?

They (all 3) tried reassuring me that Chris doesn’t have access to it.

That when a buyer checks out they ask for a phone number.

That Chris probably had my number at one time.

The girl that helped me, whom suddenly lost her tongue, never checked what name came up when she typed the phone number in to ring up my purchase.

And as far as the credit card, since the name was not changed at that moment I bought an mp3 under Chris’s name.

To further reassure me they said they would physically have to have my credit card to pull up any information.

Ok. I get it. So let’s change the information under that phone number.

Sorry Sir you have to purchase something for us to access the number.

WHAT?

You know I’m starting to think there is some kind of evil underground customer service rings purposely out to screw the world.

It’s like they meticulously have everything planned.

So just when I was thinking that the Vet and Circuit City was lacking in the definition of customer service this underground ring was planning their greatest hit against me.

Stay tuned for what I feel is an award winning attempt to screw me on my purchase of a Dell laptop.

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